Contact Us

WHOLESALE CUSTOMERS/RETAIL STORES ONLY

We do not ship product direct to consumers.
We do not send catalogs to consumers.

To receive a printed catalog, please call 800-400-8953

(do not call this number if you are not a wholesale customer/retail store)

Email for catalogs or pricing:
catalog@sunsout.com
pricelist@sunsout.com


PRODUCT SUBMISSIONS

Artwork for our product is reviewed via email only.    
Send low resolution jpegs with your name and return phone 
or email to:

productsubmission@sunsout.com 

You will receive a reply.

DO NOT SEND SAMPLES OR ANY KIND OF PRODUCTS TO THE BELOW ADDRESS UNLESS REQUESTED BY SUNSOUT.

CONSUMERS

If you are a consumer and wish to contact us about a SunsOut product, the quickest and most efficient way is by email: customerservice@sunsout.com.
Emails are answered within 1-2 business days Monday-Friday.

At SunsOut, we pride ourselves in making the best product possible. Manufacturing puzzles for more than 21 years, we have always done whatever it takes to ensure our customers are statisfied with their purchase. Our customer service representatives are ready to help you with any questions you may have regarding your SunsOut puzzle.

If you have questions or feedback regarding your purchase, we would be happy to help as long as you are within the United States and Canada.

In order to help you with any issue you might have, the following is information is required:

The puzzle design number and name
Your name and mailing address
The 6 digit # starting with "P" or "LP" found on the box 
A brief description of what you need help with
A picture of the puzzle, if you have one

Your puzzle must have been purchased new and within the last 12 months.  Include receipt if available.

DO NOT SEND US ANY PRODUCTS 
If further information is required to address your issue, a customer service representative will contact you.